We had our sons 5th birthday here from 3-5pm. I called at 9 am to see what would be a good time for us to be able to come in and set up for the party. They told me there was nothing else booked that day, so we were free to come in whenever and start setting up. So my mother in-law, I and my kids get there at 1pm to start setting up they greeted us, I told them we were there to set up for our 3pm party , we bring in our cake and all of our decorations to the party room, and all of a sudden other people that weren't attending our party start coming back to the room with gifts. So we stopped what we were doing, and I went and ask the, who I assumed was the owner because nobody introduced them selves or anything (very unprofessional to people that are paying you as much as they charge). The owner says "oh yes I did tell you, you were allowed to set up anytime today when you called but I forgot they were having a party at 1pm, but its only from 1-2pm so you can come back at 2 and start setting up" So we had to take all of our cake/decorations and everything back out. We were a little annoyed, but we understand things happen. So we came back at around 2:20, figured we would give them enough time to clean up. When we get there, they party before was just starting their party. So by the time they were done it was about 10 mins before our party was scheduled to start. So we were inconveniently having to set up everything while all of our family and guest were showing up, not only that it ended up cutting into about 30 mins of our bowling time. All of the employees were extremely rude to all of our guests, almost all the parents complained to us about how unprofessional and rude they were to everybody. My husband over heard the employees talking very unprofessional about our family. We bit our tongues the entire time, because we are more respectful than that, and we were there for the kids to have a good time, and we weren't going to let anybody ruin it. Our son, and everybody had fun, after looking past the ignorance. But I will NEVER recommend this bowling alley to anyone. Save your money....!
Wonderful place to bowl with family
I love this bowling alley! The crew is always helpful, respectful, and fun to be around. The facilities stay clean and updated. This is a great place to spend quality time with friends and family. The food they serve is delicious and you're given quite a bit for your money. We've had several parties here including birthdays and graduation, and have never had any issues! The staff is always willing to work with us and they do it with smiles on their face. It has a hometown feel and is definitely an affordable place to have some family fun!
Disneyland of Higginsville
Higginsville Lanes is a US Bowling Alley based in Higginsville, Missouri. Higginsville Lanes is located at 2111 S Main St, Higginsville, MO 64037, USA.
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